Arion Game FAQ: Everything You Need to Know

Yes, Arion Game is specifically designed for Filipino players. The platform supports PHP (Philippine Peso ₱) as its primary currency, and all deposit and withdrawal options are tailored to local payment methods like GCash, Maya, GrabPay, and major Philippine bank transfers. Whether you're in Metro Manila, Cebu, Davao, or anywhere else in the archipelago, you're welcome here.

You must be at least 21 years old to register and play on Arion Game in accordance with Philippine gaming regulations. We take responsible gaming seriously, and age verification is part of our standard account review process. Players found to be underage will have their accounts immediately suspended. Please visit our Responsible Gaming page for more information.

No. Each player is only allowed one account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in the permanent suspension of all accounts linked to you, along with forfeiture of any winnings. If you've lost access to your account, contact our support team — they'll help you regain access safely without the need to open a new one.

We support all the major local payment options that Filipinos already use every day. You can fund your account using GCash, Maya (PayMaya), GrabPay, Coins.ph, and bank transfers via InstaPay or PESONet. Online banking through BDO, BPI, and UnionBank is also available, as well as Visa and Mastercard debit or credit cards. All transactions are processed in Philippine Pesos (₱).

The minimum deposit at Arion Game is ₱100, making it accessible for players at all levels. Whether you're just testing the waters or you're a high roller, there's a deposit tier that works for you. Some promotional bonuses may require a higher minimum deposit to qualify — those details will be clearly stated in the relevant promo terms.

Most withdrawals are processed within 15 minutes to 2 hours during regular banking hours. GCash and Maya transfers tend to be the fastest. Bank transfers via InstaPay are typically processed the same day, while PESONet transfers may take up to one banking day. If your withdrawal has been pending for more than 24 hours, please reach out to our support team with your transaction reference number.

Arion Game does not charge any fees on standard deposits or withdrawals. However, your bank or e-wallet provider (GCash, Maya, etc.) may apply their own transaction fees depending on your account type and the amount you transfer. We recommend checking with your payment provider for their current fee schedule. For large VIP withdrawals, our team can walk you through the most cost-efficient payout method.

New players at Arion Game are welcomed with a generous sign-up bonus on their first deposit. The exact amount and match percentage are displayed on the promotions page at the time of registration, since offers may be updated regularly. To claim it, simply register, make your qualifying first deposit, and the bonus will be credited to your account automatically. Always check the wagering requirements before claiming any bonus — they're clearly written out so there are no surprises.

A wagering requirement — sometimes called a playthrough requirement — is the number of times you need to bet your bonus amount before you can withdraw any winnings derived from it. For example, if you receive a ₱1,000 bonus with a 20x wagering requirement, you need to place bets totalling ₱20,000 before those winnings become withdrawable. Different games may contribute differently toward this total, so check the bonus terms for the breakdown.

Yes! The Arion Game VIP Club rewards our most loyal players with exclusive perks including higher withdrawal limits, dedicated account managers, personalised reload bonuses, faster payout processing, and access to private tournaments. VIP status is earned through consistent play — the more you engage on the platform, the faster you move up the tiers. It's our way of saying salamat to players who keep coming back.

Arion Game offers a wide and growing library that covers pretty much everything a Filipino casino player could want. You'll find Live Casino tables with real dealers, classic Card Games, Baccarat in multiple variants, and a full sportsbook covering Basketball Betting (PBA, NBA) and Football Betting (local leagues and international). Slots, crash games, and more round out the lineup.

Absolutely. Arion Game is fully optimised for mobile browsers — no download required. Just open your preferred browser on your Android or iOS device, go to ariongame.app, and log in as usual. The interface adapts to your screen size so you get a smooth, tap-friendly experience whether you're on a budget Android or the latest iPhone. For the best experience, use Chrome or Safari and make sure your connection is stable.

All games on Arion Game use certified Random Number Generator (RNG) technology, which ensures every outcome is completely random and independent of previous results. Our live casino games use real human dealers in professionally managed studios, streamed in real time so you can watch every card being dealt. We also conduct regular third-party audits to verify game integrity and Return-to-Player (RTP) percentages are accurate and disclosed.

No worries — it happens to the best of us! On the Login page, click the "Forgot Password?" link and enter your registered email address or mobile number. You'll receive a reset link or OTP within a few minutes. Follow the instructions to create a new password. Make sure your new password is something strong and unique — avoid using your birthday or common words. If you run into trouble, live chat support can verify your identity and assist you directly.

Your privacy and security are top priorities for us. All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same standard used by banks. We never sell or share your personal information with third parties for marketing purposes. For full details on how we collect and use your data, please read our Privacy Policy. You can also request a copy of your personal data or ask for it to be deleted at any time.

Know Your Customer (KYC) verification is a standard requirement for online gaming platforms. To verify your Arion Game account, go to your profile settings and upload a clear photo of a valid government-issued ID (Philippine passport, SSS ID, PhilSys National ID, driver's license, or UMID). You may also be asked for a selfie with your ID or proof of address. Completing KYC unlocks higher withdrawal limits and is required before processing your first cashout. Verification is usually completed within 24 hours.

Arion Game is committed to keeping gaming safe and enjoyable. We offer several tools to help you stay in control: you can set daily, weekly, or monthly deposit limits, activate a cooling-off period, or request a temporary or permanent self-exclusion if you feel you need a break. These tools are available directly from your account settings. We also have a dedicated Responsible Gaming page with resources and guidance for players who may need additional support.

If you feel that your gambling is becoming a problem, please do not hesitate to reach out. You can contact our support team at any time to request a self-exclusion or account closure. We also encourage you to seek help from professional organisations in the Philippines that offer free counselling and support for problem gambling. Taking the first step is the hardest — but we're here to support you, not just as a gaming platform, but as a responsible member of our community. Please visit our Responsible Gaming page for more details.